Crypto.com Login issues
Crypto.com is actively investigating the root causes of these login issues. Preliminary findings suggest that a combination of increased user activity, technical glitches, and unforeseen circumstances
Last updated
Crypto.com is actively investigating the root causes of these login issues. Preliminary findings suggest that a combination of increased user activity, technical glitches, and unforeseen circumstances
Last updated
If you've forgotten your Crypto.com password, follow these steps to reset it:
Visit the Crypto.com sign-in page.
Click on the "Forgot Password?" link.
Enter the email associated with your Crypto.com account.
Follow the instructions in the email you receive to reset your password.
If you're having trouble with 2FA, try the following troubleshooting steps:
Ensure that the time on your device is synchronized correctly.
Double-check that you're entering the correct authentication code.
If you're using an authenticator app, make sure it's up to date.
If all else fails, you can disable 2FA temporarily to regain access to your account and then re-enable it with a new authentication method.
If your Crypto.com account has been locked, it may be due to multiple failed sign-in attempts or suspicious activity. To unlock your account:
Contact Crypto.com support through their official channels.
Provide any requested information to verify your identity.
Once your identity is verified, Crypto.com support will assist you in unlocking your account.
If your account verification is taking longer than expected, be patient and allow Crypto.com support time to process your request. You can also try reaching out to support for an update on the status of your verification.
Use a strong, unique password for your Crypto.com account and consider using a password manager to securely store and manage your passwords.
Make sure to save your Crypto.com backup codes in a secure location. These codes can be used to regain access to your account if you encounter issues with 2FA.
Enable all available security features offered by Crypto.com, such as 2FA and withdrawal confirmation emails, to enhance the security of your account.
